To say that there is a problem, three conditions must be met. So check the following first:
1. The assistant has not collected even half of the daily limit by 22-23 pm?
2. Are quests hanging in the game, but the assistant does not respond to its?
3. Your must be sure that anyone don’t interfere with the work assistant? Because each entry to the game knocks it out in a timeout of up to 10 minutes, like each change to the settings.
If you are sure in your settings, and the assistant still works poorly, contact our technical support with a description of the problem and indicating the Sultan’s ID.