I cannot add the character, system writes that it has already been added.

Please prepare the following information:

– Screen of this error
– The mail of your account is (not a screen, pls). To view your mail, you need to click on the profile icon in the upper right corner.
– Your character’s ID from the game (not at the screen).

With this information and a description of the situation, contact our technical support service (see at the bottom of the page)